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We do our very best to ensure our customers are happy

Below are some unsolicited comments from satisfied customers:

"I really appreciate your great costumer service, specially after having a very bad one from another company selling the same pipes."

Rami - February 2023

"Hi Team, this is very kind of you to do that for me and unexpected.

I appreciate your gesture very much and should be able to get the system up and running now. The parcel has already arrived!!

Errors happen, we are only human, but your professional approach and great service will certainly have me coming back to your company for any future needs. And certainly recommending you to others."

Paul - March 2023

"Hello Irrigation Express. Can you believe that i ordered these items yesterday at lunchtime and they arrived at my letterbox on Great Barrier Island in 24 hours! Take a bow. Well done NZ Post as well. Many thanks."

Kim - March 2023

"That's amazing, thank you so much!!"

Jess - January 2023

"I could have purchased my order locally, across the other side of the city, but found your unbeatable price so went with Irrigation Express and I'm happy I did. Thank you for a very prompt dispatch."

Stewart - January 2023

"It's not often you see great service but the NZ Post Courier service you use is absolutely outstanding. Twice now I've placed orders with you near the end of the day and they're on my doorstep on Waiheke Island by 7am in the morning. Their communication and flexibility with delivery options is second to none. This reflects on your business - it's great knowing that i can order something from you in Tauranga and I'll have it next working day - I just wouldn't even contemplate going anywhere else - obviously the courier service is backed by the fact that you process the order immediately."

Graeme - February 2023

"Thank you for all the brilliant service and wonderful help that you have given me, I really do appreciate.

Well done."

David - November 2022

"Thank you very much, exceptional service."

Drasko - December 2022

"Thank you so much for the prompt shipment and the tracking service provided. This is excellent service."

Boyet - December 2022

"Just wanted to thank you for a seamless transaction and speedy delivery, greatly appreciated."

Doug. - October 2022

"I am touched by the service at Irrigation Express, thank you for taking the time to explain things to me. We will definitely a very highly esteemed review for your company, spread the word of what a wonderful job you do and will keep you in mind when we start work on out huge greenhouse next year."

David - October 2022

"Thanks Team...

I'm always very impressed with how quickly you process and dispatch orders. Top-notch.

Keep up the great work!"

Jonathan - November 2022

"Excellent service, prompt delivery, great stuff."

Hamish - March 2022

"Just wanted to say thanks very much for the prompt service and delivery of my pipe and fittings order, your company is second to none. Again thank you."

Trevor - June 2022

"Many thanks Dave, it's a pleasure to deal with a company like yours."
Hamish - August 2022

"Thanks for your help and getting this out to me so quickly ."

Jake - Jan 2022

"I had some brilliant help from yo guys late last year when I was installing a new sprinkler system for my grass. Your service was brilliant and it all worked out great, I'm really pleased with the result."

Brett - March 2022

"You guys are the best irrigation suppliers in the country."
Malcolm - March 2022

"Product arrived all safe and sound. Your service has been excellent, thank you very much."

Peter - October 2021

"Thank you for your help and provision. It is a pleasure dealing with you guys, beginning with the girl on the other end of the phone, Yenny, when inquiring/ ordering; a pleasant courteous, and helpful lady. Through to dispatch and notification/ order tracking information."

Roel - Jan 2022

"I ordered two orbit 7 pattern pistols which arrived via courier today and I wanted to thank you for the prompt and effiecent service and the quality of the product, it's really great. Thank you."
Lynne - Jan 2022

"I have to say something. Only a small order for a water filter but from go to whoa bloody brilliant. Correct part, good support (online video), and overnight delivery. Above and beyond service."

Daryl - August 2021

"Thanks so much for prompt service."
Sahsa - August 2021

"Pump turned up today, which is outstanding delivery time and service. Much appreciated."
Nigel - September 2021

"We have used your online shop several times for bits and pieces for our existing nursery system, and the prices and service have been excellent."

Olin - June 2021

"I can't thank you enough for all the help you have given us regarding the pump. You have gone above and beyond."
Pam - June 2021

"Thanks for your prompt service with sorting the problem with the sprinkler."
Beau - August 2021

"I've been a really happy customer of irrigation express for a few years now."

Reuben - May 2021

"My order arrived today, excellent service."
Nige - May 2021

"Thanks so much Dave for awesome customer service."
Gunjan - June 2021

"Wow, It arrived already. Fantastic service thanks so much."

Geoff  - Feb 2021

"Thank you guys, really appreciate your support in resolving my irrigation requirements."
John - April 2021

"Thank you for your excellent support and service."
Graeme - May 2021

"Sorry for a late reply but letting you know I was very happy with our prompt service/delivery and will definitely ship with you again and recommend you to others."

David - Feb 2021

"Thanks for the order updates, colour me impressed, the order arrived this morning. Many thanks."
Colin - Feb 2021

"So impressed with your business. Our stuff turned up the next day and so easy to get the pipe."
Shane - Feb 2021

"Our Vineyard manager found you guys last year, and he has been very happy with your products and support."

Clint - Jan 2021

"I have been recommended you by a friend of ours who has recently used your services and products and said how good you were."
Charlotte - Jan 2021

"Thanks for helping me resolve my plumbing crisis and for kindly allowing me to return my mistakes."
Peter - Jan 2021

"The order arrived Saturday morning. So I ripped out my old greenhouse irrigation (except the pipes) and installed this new kit. 100% improvement on coverage and delivery of H2O as opposed to the consumer crap I had been using for the same cost for fewer materials. I will definitely be dipping into your catalog the next time I need sprinklers."

Michael - Jan 2021

"I placed an order on Monday evening. I received an email the following day to say the goods were being dispatched. Goods arrived today. What more could I say other than well done for such efficient service."
Derek - Dec 2020

"Thank you for the great service, the overnight delivery was very much appreciated!"

John & Sharon - Jan 2021

"Thank you for the product recommendation and lightening fast shipping."
Hind - Dec 2020

"I placed an order on Monday evening. I received an email the following day to say the goods were being dispatched. Goods arrived today. What more could I say other than well done for such efficient service."
Derek - Dec 2020

"Thanks for the quick support. It is very much appreciated."

Andrew - Dec 2020

"Brilliant service!"
Denise - Dec 2020

"I'd like to thank you for the outstanding service. My package arrived early this morning. Most impressive."
Yusuf - Dec 2020

"I am delighted with the service and have got everything up and running. Many thanks."

Pam- Oct 2020

"Thanks for your great service!!"
Craig- Nov 2020

"I purchased a drip Irrigation system from you 5-6 years ago for raised vegetable beds. It has been excellent."
Patrick - Nov 2020

"Just a quick email to say thank you Steph. The tube arrived this afternoon. You are AWESOME."

Mike- Oct 2020

"I have to say the node BT controller is brilliant, you must sell lots of them! So useful."
Peter- Oct 2020

"Brilliant service, thank you, all received."
Peter - Sep 2020

"You have been most helpful, and I am very appreciative of the time you have taken to assist my (sometimes seemingly endless!) queries."

Gemma- Sep 2020

"Ordered two days ago. Received today. Outstanding! Thanks."
Scott- Sep 2020

"Thanks for your mail. You do seem to be well organised and your price structurte is very competitive. So.... small block owners like us will be happy to use your services."
Christopher - Sep 2020

"Thanks for the service. Was a good site to order from."

Garth- Aug 2020

"Many thanks for your great service."
Norman- Aug 2020

"Thanks for all your help Dave. I'm a bit of a novice with this and your help means a lot."
Dylan- Aug 2020

"Great service, as usual, Thanks."

Tony - Aug 2020

"Parts delivered today, Thanks for the great service. Cheers"
Steve - Aug 2020

"Have received the paperwork for this and processed the payment. Thanks heaps for your excellent service, much appreciated"
Rob - Aug 2020

"I've just received the goods this morning, exactly what I was wanting. I'd just like to say that I am really impressed with your whole online process, and in particular, the communication has been outstanding. Thanks and regards"

Larry - Aug 2020

"The new controller has arrived today and I have plugged it in and managed to get 1 zone operating (will set up rest over the weekends).

Appreciate the help and many thanks for the service in getting it sorted"

Chris - Aug 2020

"Thank you very much, I received the UV water filter system. I really appreciate your prompt delivery and a very competitive price."
Syed - July 2020

"you have been recommended to me by a colleague that installed an irrigation system that you supplied about three years ago, he found irrigation express to be very helpful, cost-competitive and quick with delivery, so why would I go anywhere else."
Matthew - July 2020

"Order arrived this morning. Thanks for your efficient and friendly service."
Greg - May 2020

"We will use you folk for all our future needs. Love your prices but more importantly, your service is fantastic"
Karl - May 2020

"That's amazing service. Thank you very much. Being Tran-shipped to Rarotonga"
Derek - April 2020

"Good morning Dave and Team. Pump arrived Friday and installed. Absolutely great product and service - beyond expectations in these troubled times. Thank you again and best wished for level 3."
Keith - April 2020

"Thanks also for your excellent service. We have spent a good few thousand with you and every single order has been delivered promptly and the price/range is top-notch. Stay safe and keep up the great work!"
Mat - April 2020

"Confirm I received the tank level indicator this morning, thanks for your superb service"
Allan - April 2020

"Hi guys, Just letting you know my parcel has arrived. Brilliant service, hope you are all staying safe. Thanks"
Richard - April 2020

"Hi there, thanks for the excellent service in these difficult times"
Tony - March 2020

"Hi there, I deal with quite a few companies online, both here and overseas, and I have to say that the service provided by Irrigation Express is up there with the best.

The effectiveness of the ordering system, and the speed of processing and delivery is world-class. So thank you very much"
Michael - April 2020

"Great thanks so much. Love your website. Very competitive and easy to navigate through. Cheers"
Wayne - March 2020

"That's Great, thank you. Our green is now looking all spruced up and is much better to play on. I should have come to you a couple of years ago. Once again, many thanks"
Colin - Feb 2020

"Great thanks for your advice and help. The only place for your irrigation needs, advice and shop"
Pete - Feb 2020

"Thanks for the speedy response and delivery. Great service!"
Richard - Feb 2020

"Just to let you know that your response and efficiency is second to none. The products are well priced and delivery extremely prompt - Thanks so much. Regards"
Alan - Feb 2020

"Nice website and prompt service. Very Good, Thank You!"
Ricky - Feb 2020

"Fantastic Service, THANK YOU."
Megan - Jan 2020

"Kudos to your organisation for service and helpfulness. I'm so impressed I have been telling friends how impressive and professional sales staff are on the phone and in getting orders dispatched same day! That's a hard act to follow, so well deserved congratulations emailed herewith "
Robert - Jan 2020

"I Contacted Irrigation Express about a filter I needed and was passed on to Ryan. Twenty minuter later (two phone calls to a supplier and two calls back to me) it was sorted. Super efficient! More importantly, he was a rare example of someone enthusiastic about helping an idiot like me."
Ric - Nov 2019

"Thank you. I'm amazed given the New Years Eve situation... the order arrived this morning!!"
Robert - Dec 2019

"The replacement hose came last Saturday and i send the wrongly delivered 15m Hose back to you on Monday. Hope they arrived and thank you so very much again for being so very quick and efficient with everything"
Claudia - November 2019

"Thanks Team, Impressed with your service, left a positive google review as a small thank you. Appreciate your service, cheers"
Sam - Nov 2019

"The timers arrived within 28 hours of my ordering. From Bay of Plenty to Queenstown rural address that must be some sort of record! Thank you."
John - Jan 2020

"Hi, just to let you know the pump arrived at 8 a.m, thanks for the great service!.."
Tony - Nov 2019

"The order has arrived today. Thank you for your great service. I am very pleased. Best regards."
Wesley - Nov 2019

"Great, thanks Dave, they've already called and will deliver tomorrow. Thanks for all your help with this"
John - Oct 2019

"Hi again, ref my email below of 31 Oct, My order was delivered today and all is good. Thank you very much for your prompt and efficient service, I will be more than happy to use Pump Shop again and recommend you to others."
Dave - Oct 2019

"Hi Ryan. Many thanks for sending the video. I will have a go tomorrow. When we left the store this morning, we both said how very helpful you had been. Once again thank you."
Ken & Sonja - Oct 2019

"Thank you for your excellent service... the packet arrived today Wednesday 16th at 11am approximately (Ordered 15th Oct)... Thanks"
Ross - Oct 2019

"Thanks so much Dave - super speedy delivery which arrived today. Awesome. Cheers"
Ali - Oct 2019

"Hi. I have purchased from you before and found your service excellent."
Alan - August 2019

"Thanks for the awesome quick way you handled our order. We have received it this morning and it is very much appreciated. You will hear from us [again] soon."
Leon - July 2018

"The timer arrived safely yesterday (Wednesday) - Great Service - Thank You!"
Robert - April 2018

"I know the order is small and hardly worth the time you spent answering all of my queries but I really do appreciate your efforts."
Ron - April 2018

"Thanks for all your help. As usual, you guys are always very helpful!"
Mark - March 2018

"Thanks so much for your quick response."
Pat - March 2018

"Amazing delivery times and service. I give you 5/5. You do awesome work; thank you."
Noa - February 2018

"Thank you very much for your prompt dispatch and delivery of my order."
Michelle - February 2018

"Wow so comprehensive!"
Marius - January 2018

"A big THANK YOU, I popped down to Mulgan St before to find my order all ready to go, a whole day early. I will be cracking on early tomorrow with the job."
Adam - January 2018

"It has been a pleasure doing business with you, and I plan to continue using Irrigation Express for any future irrigation requirements we have here."
Jonathan - January 2018

"Thank you for your fast shipment and delivery, Excellent communication and fast service."
Glen - January 2018

"I really appreciate the work of the two Daves! Many thanks for your personal communications and for your design skills."
Tom - January 2018

"Thank you. Much appreciated Dave, excellent service!"
Peter - December 2017

"Very pleased with the system."
Robert - December 2017

"Thanks Dave , and thanks for the awesome service - have a Merry Christmas and a Happy New Year!"
Matt - December 2017

"Thanks Dave, I have tried tape, loxeal 18-10, rector seal, the manifold nipples with medium density connectors, all with no joy. Can't believe a $12 tube of white seal plus was all I needed in the first place, brilliant product. I am back to my low pressure Hansen connections and not a dribble to be seen. Very happy chappy. Cheers."
Calum - December 2017

"I have installed the new dripperline (for fuschias) and micro-tube with drippers to pots (orchids) and after 4 days the dog has yet to chew any! So far so good. Thanks for the kit. Brilliant."
Peter - December 2017

"Thank you for [your] very prompt response to my little order. The pavers around the tap are now dry, just what I wanted"
Brian - December 2017

"Thank you so much, you are legends. Much appreciated."
Lyn - November 2017

"Thank you very much for the service..."
Sunny - November 2017

"Thank you for your great service!"
Lyn - November 2017

"Many thanks for the good service."
Peter - November 2017

"We got the timer this morning less than 24 hours after having ordered it, this is fantastic service, thanks so much."
Wendy - November 2017 

"The Jimten fittings are the best of them all. Better than the other brands available. They are easy to install and I have never had one fail."
Wally Alexandra - October 2017

"The setup for Pauanui worked a treat. I split the plan to do 2 lots of 6 pop-ups. And it all worked perfectly. Thanks for your assistance getting this sorted."
Martin - October 2017

"Thanks very much for your super quick delivery."
Mike - September 2017

"Brilliant help. The website is great too. The videos really help show why you've recommended certain parts."
Colin - September 2017

"System worked great."
Chris - August 2017

"Just to let you know, the order(s) arrived this morning. Thank you so much for getting them to us so promptly... very much appreciated!"
Lyn - July 2017

"Just a quick note of thanks for your excellent service, received the ordered 80mm gate valve today [order dispatched the previous day] from the courier, and we are rural...well done."
Steve - July 2017

"Your company has come highly recommended to us. We are planning on planting out a few acres with truffle infected trees and irrigation will be required during the summer months."
Kylie - July 2017

"Thanks for the prompt delivery."
Norm - February 2017

"Thank you, Irrigation Express has a great website, and you have a prompt serivce."
Marco - January 2017

"Thanks for shipping over the holiday period, it really helped us do some urgent repairs before we flooded out too many trees!"
Brian - January 2017

"Can we open an account? as we are impressed with your service."
Craig - December 2016

"The order has arrived and is looking good, thanks again for your help."
Robert - December 2016

"Excellent service, thank you."
Brandon - December 2016

"...great service - thanks very much it arrived this morning - fantastic - thanks once again - Janet."
Janet - November 2016

"I have recieved and installed the new valves. They are working perfectly. Thans very much for your prompt service."
Grant - November 2016

"Very happy with Irrigation Express and our dealings...I trust you [guys]."
Al - November 2016

"Thanks very much for your extremely prompt service."
Grant - November 2016

"The goods arrived the very next day after I ordered them, very impressive. Thanks for the prompt delivery and excellent service."
Peter - October 2016

"Was a pleasure dealing with your company. Easy and good communications."
Murray - October 2016

"I found you online and spoke yesterday on the phone to a very helpful guy as I had questions re some of your products"
Nathan - September 2016

"Thanks so much for your help with this. I really appreciate it."
Greg - September 2016

"I've had the [sprinkler] system installed and working for a while now. All is going well thanks and the coverage is great from those nice little sprinklers."
Dom - September 2016

"Great service as always."
Tony - August 2016

"You guys are the kind of supplier I like to deal with. Appreciate the great service."
Zan - August 2016

"Great service, many thanks."
Grahame - August 2016

"Thanks Steph, that's really appreciated. And thanks too for the great service, I'm impressed. The new sprinkler area works beautifully!"
Peter - August 2016

"I am very pleased with the sprinklers. I had purchased 3 of the same sprinklers from you a couple of years ago so now have enough to cover quite an area of lawn!"
Keith - July 2016

"Much appreciate your outstanding services."
Po'uli 'Etu - June 2016

"Thank you for the prompt service and, I am very happy with the product too."
Singa - June 2016

"I appreciate the good service, the very easy to use website and the very competitive pricing."
Geoff - March 2016

"Thanks, I received it [order] and it's working great. Many thanks."
Tony - October 2015

"Excellent service."
Danny - January 2015

"Fantastic- thanks Dave- appreciate the fantastic prompt service"
Jason - November 2014

"Thank you for your excellent service and ensuring that doing business with your company has been easy and stress free."
Euan - September 2014

"Thanks -received -good service"
Peter - May 2014

"I would just like to say I've been impressed by the friendliness and patience of your responses throughout."
Graeme - April 2014

"I can happily say that the irrigation you helped me with has worked wonders!"
Andrea - March 2014

"Great website/selection prices/service, I will be back!"
Steve - March 2014

"Loving the stuff have got from you guys already - really awesome stuff!"
Tyron - December 2013

"I have to say that the Orbit irrigation controllers are very good. I have been really frustrated with the junk that is normally available and have now settled on the orbit for all the future installations around our property.
It has always amazed me how most irrigation control manufacturers fail to understand that at some point in time these things are going to get wet!
My wife says that its the first controller we have bought that she can actually understand and setup by her self. I appreciate the prompt and efficent service."

Tony - November 2013

"Good as gold – The unit is excellent as is the service!
Thanks very much and have a great weekend"
Mike Barnett - November 2013

"You guys are great and good prices. Thanks again for your help."
Jane - 2013

"Have just tested the sprinkler and am pleased to report it works great – better than I expected. I’m going to get a second one for the back garden. My days of buying every sprinkler Mitre10 ever sell are over!!
Jim - October 2013

"I have dealt with your company in the past with the Orbit timers – and the service was excellent.

"Thanks very much. Awesome service once again."

"The order arrived safely on Friday morning. Everything correct as per list. Thank you to you and your team. I will be sending you a new order in the near future."
Tony Morgan 

"The courier delivered this morning; many thanks for your help and I much appreciate your prompt communication, and all round good service."

"Thank you for the sprinklers and great service"

"Thanks for the link and your advice this morning regarding the stuck open valve. The chamber behind the diaphragm did have some fragments of rust in it which appears to have been the problem. A useful learning curve.

"All good, thanks for the excellent service and competitive prices, could have saved a lot more on my project if I found your site earlier. Never mind, have a great day."

"Timer arrived thanks. Good service,

"Thank you for the advice, info and excellent service, much appreciated"

"Thanks very much for your assistance in sorting this out - really appreciated. It's your type of service that keeps people like me coming back for repeat orders. Keep it up." 

"I much appreciated your expertise and assistance today.. Very many thanks." 

"I have enjoyed putting my new system together and have been impressed with the quality and ease of use of the Jimten products. I still have a way to go but progress is good and I am confident that my system will be improved significantly as a result of the upgrade.
So far so good and I haven’t needed your help with anything yet but I have been impressed with your service so far.
I have a couple of neighbours who are soon to do some irrigation projects that I have referred to your website. One will be adding a lot of K-line systems to make use of a new dam that is being installed and who is also part owner of a cherry orchard. I hope they will make use of your services in the near future.
Keep up the good work."

"Excellent Service - thanks very much" 

"Thanks for your help and service" 

"Thank you so much for your professionalism, I received my parcel two days ago" 

"Thanks, great service!" 

"Thank you very much for very efficient processing of my order" 

"Recieved the sprinklers on Saturday mourning, all installed and running. My thanks to the team at Irrigation Express for their assistance with this matter" 

"Order arrived yesterday all good. Thanks, great service." 

"Thanks for all your help. The system is working well and I will be a lot more effecient with the next one I do." 

"Thanks again, and look how nice the grass turned out thanks to the new sprinklers.

"Cheers my order just arrived, great service." 

"Customers were so happy with the last order they wish to extend the work onto their front lawn." 

"That is awesome, thank you. Your service has been top notch! I will no doubt be making further orders with you in the future." 

"Thank you for your prompt service." 

"Thanks again for my order, and I'll certainly recommend you guys and use you again in the future should I have any other plumbing requirements." 

"Many thanks for your excellent service." 

"Just some feedback from down here in Rangiora that might make you smile. Your pricing and service is not popular with the local guys trying to charge too much! Thanks for your help"  

"I got the irrigation finished just as it went dry last summer. Once it was done it all worked very well and we had a great lawn and healthy garden through what was a very dry summer and autumn. Overall we are very happy with the system, thank you for all your help and patience." 

"I am soon to start a new house build and plan to install an irrigation system, covering the whole yard, I have used your products in the past and found them to be of good quality and easy to work with."

"I have the irrigation system working perfectly! I am very impressed with it."

"Thanks for all your assistance it is sincerely appreciated and I continue to use Irrigation Express due to the service and advice I recieve from your wider team."

"It is nice to deal with honest upfront people."